WHEREAS:
A. CP provides a high quality childcare experience to inspire and support healthy developer for children (the “Program”).
B. The Parent wishes to enroll _______________________ (the “Child”) in the Program.
NOW THEREFORE in consideration of the mutual covenants and agreements hereinafter set forth, CP and the Parent agree as follows:
1. SERVICES PROVIDED
CP shall provide childcare services as described in the Parent Handbook, attached hereto as Schedule “A”, in accordance with this Agreement. The Parent expressly acknowledges and agrees that the Parent Handbook may be replaced from time to time upon CP transmitting a new version of the Parent Handbook. The new version of the Parent Handbook shall be deemed acceptable to, and binding upon, the Parent if CP does not receive a response to the contrary within five (5) business days of the Parent Handbook being transmitted to the Parent by CP.
2. APPLICABILITY
(a) This Agreement and the schedules attached hereto (including the Parent Handbook) represent the entire agreement between the parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral.
(b) In the event of any conflict between this Agreement and the Parent Handbook, this Agreement shall govern.
3. PAYMENT
(a) The Parent shall provide CP with pre-authorized debit information or credit card information to secure the Child’s space in the Program. Failing to do so may result in the Child being placed on a waitlist until the required information is provided.
(b) If the Parent is registering for immediate care, a non-refundable $100.00 deposit shall be charged upon registration.
(c) If the Parent is registering for care during the following school year on before June 30th, a refundable $100.00 deposit shall be charged on July 1st. This deposit will become non-refundable after June 1st. If the Parent is registering for care during the following school year after July 1st, a non-refundable $100.00 deposit shall be charged upon registration.
(d) Ongoing enrollment fees shall be established pursuant to the Fee Sheet supplied at each care site and shall be processed by CP, along with any other charges accruing to the Child, as follows:
(i) Full-time booking fees shall be charged on a monthly basis;
(ii) PD Day fees shall be charged the week of the PD Day; and
(iii) Drop-in fees shall be charged the following month.
(e) For families receiving a Subsidy, CP will credit the Parent’s account and use the credit for future childcare. No refunds for excess payments shall be issued.
4. aimyPLUS
(a) The parties acknowledge and agree to CP’s use of the online booking system, aimyPlus.
(b) The Parent shall ensure their personal information and the Child’s personal information remains accurate in aimyPlus. The Parent acknowledges that a failure to keep aimyPlus current may result in significant harm to the Child and other children in the program and that CP shall not be liable for any harm on account of the Parent’s failure in this regard.
(c) The Parent shall be responsible for booking PD Day care on aimyPlus. Bookings for PD Day care shall only be made using aimyPlus. Fees for PD Day bookings are non-refundable.
5. DROP IN CARE
(a) The Parent shall book drop-in care prior to the Child attending CP. Failure to book drop-in care will result in CP’s refusal to provide care to the Child.
(b) The Parent shall provide CP with no less than two (2) weeks’ notice to cancel a drop-in booking. Fees will not be refunded if drop-in booking is cancelled within two (2) weeks of the booking date.
6. LATE FEES/PENALTIES
(a) Where a late pick-up occurs, as contemplated in the Parent Handbook, the Parent shall immediately incur a charge of $10.00 and then shall receive an additional charge of $1.00 for every minute in excess of ten (10) minutes that the Child remains in the care of CP.
(b) The Parent shall incur a fee of $50.00 per transaction for dishonoured payments.
7. OUTSTANDING PAYMENTS
(a) The Parent agrees to pay a charge of $10.00 per day on any outstanding payments until such time as payment in full is received by CP.
(b) If payments and charges remain outstanding for thirty (30) days, the Parent agrees that CP may levy a charge equivalent to ten (10%) percent of the then-outstanding amount (inclusive of penalties issued pursuant to Section 7(a)) to the account of the Parent as an administrative fee for the outstanding payments.
(c) If the payments and charges remain outstanding after sixty (60) days, the Parent agrees that CP may:
(i) levy an additional charge equivalent to ten (10%) percent of the then-outstanding amount (inclusive of penalties issued pursuant to Section 7(a) and charges issued pursuant to Section 7(b));
(ii) commence debt collection proceedings against the Parent wherein the Parent agrees to indemnify CP from and against all costs and disbursements incurred by CP in pursuing the outstanding payments and charges, including but not limited to legal costs on a solicitor and own client basis and collection agency costs; and
(iii) immediately terminate care for the Child.
8. PRIVACY AND ACCESS TO INFORMATION
(a) The Parent hereby acknowledges and consents to the exchange of information between the Child’s school, CP and Providence Supported Child Care (“PSCC”) while the Child is registered with CP. PSCC delivers support and programming to child care programs with the express intent of providing strategies, skill building and knowledge for meeting the needs of children and families in their care. If you have any questions or concerns with respect to PSCC, please advise CP prior to signing the Agreement.
(b) The Parent has the right to request a copy of the Child’s information from CP.
(c) The Parent hereby acknowledges that relevant government agencies may view the Child’s records as part of the assessment of CP and to ensure that proper administrative records are kept on site.
(d) CP’s practices are designed to be in compliance with Canada’s Personal Information Protection and Electronic Documents Act, SC 2000, c 5 and Alberta’s Personal Information Protection Act, SA 2003 ch P-6.5.
9. PROGRAM CANCELLATION AND EXTENDED LEAVES
(a) In the event that the school closes due to emergencies or snow, CP will make reasonable efforts to open its Program. Parents are advised to call CP before dropping children off.
(b) In the event the school board imposes school closures, CP will also be closed. CP will make a reasonable attempt to notify families, which may include posting notices at each location.
(c) There will be no refunds given for emergency closures, including but not limited to interruptions to utilities, pandemics, snow days and as directed by Alberta Health, School Boards and Child Care Licensing.
(d) In the event of a prolonged school closure the Parent shall pay half the month’s fees (the “Recommencement Payment”) for the following calendar month to secure the Child’s space in the Program. The Parent acknowledges that the Recommencement Payment will be credited towards the Child’s enrollment fee in the month that school reopens. The Parent agrees that the Recommencement Payment shall be non-refundable.
(e) There are no refunds for absences or extended leaves, including but not limited to vacations or emergency closures.
(f) When withdrawing the Child from the Program or changing the Child’s care, the Parent shall provide notice to CP on the first day of the month prior to the month in which the withdrawal or change shall occur. If notice is not received by the first of the prior month, full fees shall be due and owing for the subsequent calendar month.
10. COVID-19
The Parent shall follow all government and CP protocols in relation to the COVID-19 pandemic, as outlined in the Parent Handbook, as they pertain to the Child’s participation in the Program, including but not limited to keeping the Child at home if they are exhibiting COVID-19 symptoms prescribed by Alberta Health Services.
11. CHILD WELFARE
(a) The Parent is responsible for signing the Child in and out each day from the Program.
(b) CP is responsible for signing the Child in and out when the Child is leaving school to go to Program or leaving the Program to go to school.
(c) The Parent shall provide CP a written consent form if a Child’s sibling is picking-up the Child from the Program. The sibling must be no younger than fourteen (14) years old.
(d) The Parent acknowledges the Distal Supervision Policy outlined in the Parent Handbook and shall provide the CP with a written consent form in order for the Child to participate. Only children in grades 2 to 6 are eligible for Distal Supervision.
(e) The Parent grants CP permission to transport the Child away from a CP site if and/or when required. Such instances include but are not limited to evacuations or group trips. The CP undertakes to perform a risk assessment analysis on each occasion.
(f) Other than “Emergency Medication”, CP shall not administer (or assist in administering) medication to the Child. “Emergency Mediciation” is expressly defined as inhalers, epinephrine autoinjectors (EpiPens), or anti-histamines. The Parent must complete the CP Health Care Plan and Medication Form. Where the Child requires “Emergency Medication”, the Parent must complete the Administration of Emergency Medication Consent attached to this Agreement as Schedule D.
(g) CP staff shall medically treat the Child in the event a minor accident occurs. In the case of a more urgent matter, CP will first call an ambulance and then notify the Parent. The Parent is responsible for any expenses incurred as a result of the necessary medical attention.
(h) A Child cannot attend a CP Program if suffering from an infectious or communicable disease that has been identified by Alberta Health Services.
12. TERMINATION OF SERVICES
The Parent acknowledges and agrees that CP may terminate this Agreement or refuse care for the Child at any time for:
(a) any reasons that CP, in its sole discretion, warrants the termination of this Agreement or refusal of further care for the Child;
(b) the Parent is in breach of any obligation detailed in this Agreement or the Parent Handbook; or
(c) the Parent’s failure to provide accurate records or notify CPC of any material changes to the existing records.
The termination of this Agreement or refusal for care by CP shall not in any way limited CP’s right to pursue other remedies. The Parent further acknowledges and agrees that CP will not be liable to the Parent for any loss or damage that is suffered by the Parent as a result of CP exercising its rights under this Section.
13. LIABILITY
(a) The Parent hereby releases, waives, and discharges any and all claims against CP and its respective agents, servants, employees, officers, directors, shareholders, trustees, administrators and volunteers that may occur as a direct or indirect result of CP’s care of the Child.
(b) The Parent accepts any and all financial responsibility for losses incurred as a result of CP’s care of the Child.
(c) The Parent agrees to indemnify, hold harmless, protect and defend CP and its respective agents, servants, employees, officers, directors, shareholders, trustees, administrators and volunteers from and against any and all claims, losses, liabilities, damages, suits, fines, penalties, costs and expenses, including legal fees, brought or incurred by or on behalf of the Parent or the Child or by or on behalf of any other person arising out of or in any way connected with the care of the Child.
14. GENERAL ACKNOWLEDGEMENTS
(a) If any provision in this Agreement is invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement.
(b) This Agreement may not be modified orally or in any manner other than by an agreement in writing signed by the parties hereto or their respective successors in interest.
(c) This Agreement shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.